We want you to be satisfied with your purchase.
You may return unopened products (in the original shrink-wrap) purchased on Puzzle Peak.com within 10 days of receipt.
Please follow the instructions below when returning merchandise:
- Email Orders@PuzzlePeak.com for return authorization. Please indicate your order number, items, and reason for return.
- Customer is responsible for all shipping charges for the return and this will not be refunded.
- Include a copy of the invoice that came with your order.
- Return must be packaged so puzzle box is not damaged in transit. A refund will not be provided if return arrives damaged.
- Gift Cards are non-refundable items.
- Refunds are processed within 24 hours of receipt of your return.
- Once we receive the returned item, a refund will be credited to the credit card used for purchase, less the original order shipping charges.
4301 Orchard Lake Road - Suite 180-232
West Bloomfield, Michigan 48323