Missing Puzzle Pieces

Because jigsaw puzzles are manufactured with highly precise and automated machinery, it is rare that a new sealed box is missing a piece. But mistakes can happen. It may be more likely that a piece can be misplaced or go missing once the box has been opened.

If you believe that your jigsaw puzzle is defective and missing a piece, then please Contact The Manufacturer (see list below). Puzzle Peak is not able to assist in replacing missing pieces.

But before you do:

  1. Assemble the entire jigsaw puzzle using all available pieces.
  2. Carefully search the area where you were assembling the puzzle.
  3. Search nearby areas where the puzzle piece may have traveled.
  4. Speak with any guilty-looking family members, friends, or pets.
  5. Allow a few days for the missing piece to turn up - it usually does!


Manufacturer Contact Information
Buffalo Games
Website: https://buffalogames.com/contact/missing-piece/
Phone: 800-832-2331
Email: bgames@buffalogames.com
Cobble Hill
Website: https://www.cobblehillpuzzles.com/Puzzle-Issues-s/1673.htm
Phone: 250-592-7374
Email: info@cobblehillpuzzles.com
Website: https://dowdlefolkart.com/pages/no-missing-pieces
Phone: 801-785-1123
Email: contact@dowdlefolkart.com
Website: https://eeboo.com/pages/customer-service for assistance
Email: website@eeboo.com
Website: https://www.eurographicspuzzles.com/en/missing-pieces.aspx
Website: https://www.galison.com/pages/faq
Email: help@galison.com
Website: https://www.hartpuzzles.com/
Phone: 877-476-4276
Email: info@hartpuzzles.com
Website: https://jacaroupuzzles.com/boutique/index.php?route=information/contact
Phone: 450-218-0610
Website: https://www.masterpiecesinc.com/contact-us-feedback/
Phone: 520-741-1315
Email: info@masterpiecesinc.com
New York Puzzle
Website: https://www.newyorkpuzzlecompany.com/pages/contact-us
Phone: 347-815-1234
Email: woops@newyorkpuzzlecompany.com
Website: https://www.pomegranate.com/contactus.html
Phone: 800-227-1428
Website: https://www.ravensburger.us/service/replacement-parts/index.html
Phone: 603-257-1500
Website: https://www.springbok-puzzles.com/contact-us-a/83.htm
Phone: 844-204-1313
Email: info@springbok-puzzles.com
Website: https://www.sunsout.com/contact-us/
Email: customerservice@sunsout.com
Vermont Christmas Company
Website: https://www.vermontchristmasco.com/contact
Phone: 888-890-0005
Email: info@VermontChristmasCo.com
White Mountain
Website: https://www.whitemountainpuzzles.com/pages/contact-us
Phone: 800-548-8009
Email: info@whitemountainpuzzles.com